Privacy Policy

PRIVACY POLICY

Last Revised: 1/1/2024

Ducky Detailing cares about your privacy. For this reason, we collect and use personal

information only as needed to deliver our products and services, websites and mobile

applications, and to communicate with you about the same, or as you have requested

(collectively, our “Services”). Your personal information includes information such as:

• Name

• Address

• Telephone number

• Email address

• Billing and payment information

Our Privacy Policy not only explains how and why we use your personal information that

we collect, but also how you can access, update or otherwise take control of your

personal information.

If at any time you have questions about our practices or any of your rights described

below, you may reach us at admin@duckydetailingva.com. This inbox is actively

monitored and managed so that we can deliver an experience that you can confidently

trust.

What information we collect, how we collect it, and why

Much of what you likely consider personal information is collected directly from you

when you:

i. create an account or purchase any of our Services (ex: scheduling and billing

information, including name, phone, address, email, credit card number);

ii. complete contact forms or request other information from us (ex: email).

However, because our website is hosted by GoDaddy, they also collect additional

information when delivering our Services to you to ensure necessary and optimal

performance. These methods of collection may not be as obvious to you, so we thought

we’d highlight and explain a bit more about what these might be (as they vary from time

to time):

Cookies and similar technologies on our websites and mobile applications allow us to

track your browsing behavior, such as links clicked, pages viewed, and items

purchased. Specifically, the data collected relates to your interactions with our site

features or third-party features, such as social media plugins, contained within the

Services; Internet Protocol (IP) address (for example, to determine your language

preference; browser type and settings; the date and time the Services were used;

device type and settings; operating system used; application IDs, unique device

identifiers; and error data). These technologies also automatically collect data to

measure website performance and improve our systems, including metadata, log files,

page load time, server response time to optimize DNS resolution, network routing and

server configurations. For additional information, and to learn how to manage the

technologies we utilize, please visit GoDaddy’s Cookie Policy at https://www.godaddy.com/legal/agreements/cookie-policy 

How we utilize information.

We strongly believe in both minimizing the data we collect and limiting its use and

purpose to only that (1) for which we have been given permission, (2) as necessary to

deliver the Services you purchase or interact with, or (3) as we might be required or

permitted for legal compliance or other lawful purposes:

Sharing with trusted third parties. We may share your personal information with

affiliated companies within our corporate family, with third parties with which we have

partnered to allow you to integrate their services into our own Services, and with trusted

third party service providers as necessary for them to perform services on our behalf,

such as:

• Processing credit card payments

These third parties (and any subcontractors they may be permitted to use) have agreed

not to share, use or retain your personal information for any purpose other than as

necessary for the provision of Services.

How we secure, store and retain your data.

We rely on GoDaddy’s inherent security, storage, and retention generally accepted

standards to store and protect the personal information we collect as described above,

both during transmission and once received and stored, including utilization of

encryption where appropriate. We retain personal information for as long as required to

engage in the uses described in this Privacy Policy.

The criteria used to determine our retention periods include the following:

• The length of time we have an ongoing relationship with you and provide

Services to you (for example, for as long as you have an account with us or keep

using our Services);

• Whether account owners modify or their users delete information through their

accounts;

• Whether we have a legal obligation to keep the data (for example, certain laws

may require us to maintain records of your transactions for a certain period of

time before we can delete them); or

• Whether retention is advisable in light of our legal position (such as in regard to

the enforcement of our agreements, the resolution of disputes, and applicable

statutes of limitations, litigation, or regulatory investigation).

If you have any questions about the security or retention of your personal information,

you can contact us at admin@duckydeetailingva.com

How you can access, update or delete your data.

To easily access, view, update, delete or port your personal information, or to update

your subscription preferences, please sign into your Account and visit “My Account”.

If you make a request to delete your personal information and that data is necessary for

the products or services you have purchased, the request will be honored only to the

extent it is no longer necessary for any Services purchased or required for our

legitimate business purposes or legal or contractual record keeping requirements.

If you are unable for any reason to access your Account Settings or our Trust Center,

you may also contact us by one of the methods described in the “Contact Us” section of

our website at duckydetailingva.com