Privacy Policy
Last Revised: March 16, 2025
At Ducky Detailing, your privacy drives us as much as your car’s shine. We collect and use personal information only as needed to deliver our premier detailing services, manage our website (duckydetailingva.com), and connect with you—whether we’re refreshing your ride in Ashburn or beyond. This policy explains how we handle your data and your rights to control it.
What We Collect We gather just what’s essential to bring you top-tier car care:
- Personal Details: Name, address, phone number, and email when you book a detail or reach out.
- Service Info: Vehicle make, model, and condition to tailor your appointment—mobile or at our Studio.
- Billing Data: Payment details, securely processed via trusted third parties (we don’t store card numbers).
- Website Use: IP address, browser type, and browsing patterns via cookies and analytics (e.g., Google Analytics) to enhance your online experience.
How We Collect It We get most of this straight from you when you:
- Book a service (e.g., scheduling a ceramic coating or quick wash on our calendar).
- Fill out contact forms or request info (e.g., texting us at 571-346-0129).
Our site host, GoDaddy, also collects performance data—like cookies tracking clicks or page loads—to keep things running smoothly. See their Cookie Policy at godaddy.com/legal/agreements/cookie-policy for details.
How We Use It Your info powers our craft:
- To schedule and confirm your detailing—mobile at your door or Studio at 44642 Guilford Dr, Ashburn.
- To answer your calls, texts, or emails with the same precision we bring to your car.
- To refine our site and services using anonymized trends (e.g., popular booking times).
- To share occasional offers—opt out anytime.
Sharing with Third Parties We don’t sell your data—ever. We share only what’s needed with:
- Payment processors (e.g., for card transactions).
- Service partners (e.g., booking tools).
These trusted allies agree to use your info solely for our services—no side hustles.
Data Security & Storage We protect your info with:
- Encryption (SSL) during transmission and storage.
- Tight access—only our team sees what’s necessary.
- GoDaddy’s industry-standard security backbone.
We keep your data as long as you’re with us, or as required by law (e.g., transaction records), then ditch it when it’s no longer needed—unless you ask us to delete it sooner.
Cookies & Tracking Cookies help us:
- Save your preferences (e.g., booking calendar choices).
- Track site performance (anonymized)—think load times, not you.
Block them in your browser if you’d like—our detailing still shines.
Your Rights You steer the wheel:
- Access, update, or delete your data—email admin@duckydetailingva.com or tweak “My Account” online.
- Opt out of emails/texts—hit “unsubscribe” or text “STOP” to 571-346-0129.
- Deletion caveat: We’ll keep what’s legally required or needed for active bookings.
Third-Party Links Our site might link out (e.g., to GoDaddy or voting pages)—their privacy rules apply there, not ours.Updates to This Policy We’ll refine this as needed—check back for changes. Big updates get a homepage shoutout.Contact Us Questions? Hit us up:
- Email: admin@duckydetailingva.com
- Phone/Text: 571-346-0129
- Studio: 44642 Guilford Dr, Suite #114, Ashburn, VA 20147 (by appointment)
We’re committed to protecting your privacy with the same care we give your car—Ashburn’s premier way.